PRIVACY POLICY.

Last updated: October 2026

This privacy policy explains how Safecare Eco Holdings Ltd (“we”, “us”, “our”), trading as CleanTech Pro, collects, uses and protects your personal information when you visit cleantechpro.co.uk or send us an enquiry.

Who we are

Safecare Eco Holdings Ltd is the data controller for the personal information described in this policy. We are a company registered in Scotland, company number SC493526, with our registered office at 25-30 North Street, Dalry, North Ayrshire, KA24 5DW. You can contact us about this policy or your personal information using the enquiry form on our Contact page, or by post to our registered office.

What information we collect

Information you give us when you complete our enquiry form: your name, email address, company name, phone number, the subject of your enquiry and your message.
Information collected automatically when you use our website, such as your IP address, browser type, device information and the pages you visit. This is collected using cookies and similar technologies (see Cookies below).

How we use your information

To respond to your enquiry and provide information about our products, wholesale accounts and upcoming launches.
To manage our relationship with you as a customer or potential customer.
To operate, maintain and improve our website and understand how it is used.
To comply with our legal obligations.

We will only send you marketing communications if you have asked us to or given your consent. You can opt out at any time.

Our legal basis

We process your information on the basis of our legitimate interests in responding to enquiries and running our business, to take steps at your request before entering into a contract, to comply with our legal obligations and, where required (for example for non-essential cookies or marketing), with your consent.

Who we share your information with

We do not sell your personal information. We share it only with trusted service providers who help us run our website and business, such as our website platform Wix.com, which hosts this site and processes enquiry form submissions on our behalf. These providers may process data outside the UK. Where they do, we make sure appropriate safeguards are in place, such as UK adequacy regulations or the UK International Data Transfer Agreement or Addendum. We may also disclose information where we are required to by law.

How long we keep your information

We keep enquiry information for as long as we need it to deal with your enquiry and any relationship that follows, and normally no longer than 24 months after our last contact with you, unless we need to keep it longer for legal or accounting reasons.

Our website uses cookies. Essential cookies are needed for the site to work. With your consent, we also use analytics and other non-essential cookies. You can accept or reject non-essential cookies using the cookie banner shown when you first visit the site, and you can change your choice at any time.

Your rights

Under UK data protection law you have the right to:

access the personal information we hold about you;
ask us to correct inaccurate information;
ask us to delete your information;
ask us to restrict or object to our processing of your information;
ask for your information to be transferred to another organisation (data portability);
withdraw your consent at any time where we rely on consent.

To exercise any of these rights, please contact us using the enquiry form on our Contact page. We will respond within one month.

Complaints

If you are unhappy with how we have handled your information, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK data protection regulator, at ico.org.uk or on 0303 123 1113.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.